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Last Updated: 26 February, 2024
This Privacy Policy describes our policies and procedures on the collection, use and disclosure of your information when you use the service and tells you about your privacy rights and how the law protects you.
We use your personal data to provide and improve the service. By using the service, you agree to the collection and use of information in accordance with this Privacy Policy.
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Privacy Policy:
Account
means a unique account created for You to access our Service or parts of our Service.Affiliate
means an entity that controls, is controlled by or is under common control with a party, where 'control' means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.Application
refers to Sparrow, the software program provided by the Company.Company
(referred to as either 'the Company', 'We', 'Us' or 'Our' in this Agreement) refers to Techdome Solutions Private Limited, A/75, Vidhya Palace, Aerodrum Road, Indore, Madhya Pradesh, India - 452010.Country
v refers to: Madhya Pradesh, IndiaDevice
means any device that can access the Service such as a computer, a cellphone or a digital tablet.Personal Data
is any information that relates to an identified or identifiable individual.Service
refers to the Application.Service Provider
means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.Usage Data
refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).You
means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
Usage Data is collected automatically when using the service.
Usage Data may include information such as your device's Internet Protocol address (e.g. IP address), the pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
We may also collect information that your browser sends whenever you visit our service or when you access the service by or through a mobile device.
The Company may use Personal Data for the following purposes:
To provide and maintain our Service
, including to monitor the usage of our Service.To manage Your Account:
to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.For the performance of a contract:
the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.To contact You:
To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.To provide You
with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.To manage Your requests:
To attend and manage Your requests to Us.For business transfers:
We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.For other purposes:
We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.We may share Your personal information in the following situations:
With Service Providers:
we may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You. We work with third-party service providers to provide website and application development, hosting, maintenance, backup, storage, virtual infrastructure, payment processing, analytic and other services for us, which may require them to access or use user informationWith Affiliates:
We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.With business partners:
We may share Your information with Our business partners to offer You certain products, services or promotions.With Your consent:
We may disclose Your personal information for any other purpose with Your consent.With Enforcement Agencies and Applicable Laws:
In exceptional circumstances, we may share information about you with a third party if we believe that sharing is reasonably necessary to (a) disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements; (b) enforce our agreements, policies and terms of service; (c) protect the security or integrity of our Services; (d) protect Sparrow, our customers or the public from harm or illegal activities; or (e) respond to an emergency which we believe in good faith requires us to disclose information to assist in preventing the death or serious bodily injury of any person.The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.
Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.
Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.
The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.
You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.
Our Service may give You the ability to delete certain information about You from within the Service. You may contact Us to request access to, correct, or delete any personal information that You have provided to Us. Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
You may indicate, through your actions on Sparrow, that you are willing to share your user personal information. If you collaborate on or become a member of a team, then the team's account owners may be able to see certain of your user personal information. If you accept an invitation to a team with a verified domain, then the owners of that team will be able to see your full email address(es) within that team's verified domain(s).
Your team's account owner(s) can provide you with more information about how they process your team users' personal information and the ways for you to access, update, alter, or delete the user personal information stored in the Account.
Please note, however, that Sparrow may share your username, usage information, and device information with the owner(s) of your team to help investigate or respond to a security incident or to otherwise protect the interests of the particular team or Sparrow.
Some of our Service are intended for use by organizations. Where the Services are made available to you through an organization (e.g., your employer), that organization is the administrator of the Services and is responsible for the accounts and/or Service sites over which it has control. If this is the case, please direct your data privacy questions to your administrator, as your use of the Services is subject to your organization's policies. We are not responsible for the privacy or security practices of an administrator's organization, which may be different from this policy.
Administrators can:
If you join a team or contribute to a workspace associated with an organization or team, and you leave that team, that team will still have access to the content you have contributed to the team's workspace. If you would like to request deletion of your contributions or your information from a team workspace of which you were a member, please reach out to the relevant team administrator.
Please contact your organization or refer to your administrator's organizational policies for more information, or consider using your personal email address to register for the Services independent of an organization's account.
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.
If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.
We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions about this Privacy Policy, You can contact us by email: contact@techdome.net.in